FREQUENTLY ASKED QUESTIONS (FAQ)

Please make sure that you have entered the correct email address during the transaction. Or, you may reach the hotel via its contact number shown on the website so they may resend the email confirmation voucher.

We accept payments via debit card, credit card, GCash, Maya, and GrabPay.

If you are paying via debit/credit card, please make sure to enter a valid card number, expiry date, and CVV code. If you are paying via E-Wallets such as GCash, Maya, and GrabPay, please make sure to enter the correct authentication code or pin.

 You need to contact the hotel to redeem the vouchers.







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